Shipping Policy

At FineX, we understand the importance of a smooth and efficient shipping process. Our goal is to provide a seamless experience from the moment you place your order until it arrives at your doorstep. This Shipping Policy outlines the key details and guidelines regarding our shipping procedures.

Shipping Methods:
We use reliable shipping carriers to ensure your order reaches you on time. Depending on your location and the size of your order, we may use different shipping methods to provide the best delivery experience.

Processing Time:
Once your order is placed, our team works diligently to process and prepare it for shipment. Please allow 1–2 business days for order processing. During peak seasons or promotional periods, processing times may be slightly longer, but we always strive to ship your order as quickly as possible.

Shipping Time:
Shipping times vary based on your location and the shipping method selected. We currently offer domestic shipping only. Domestic orders typically arrive within 3–7 business days. These are estimated shipping times; delays may occur beyond our control.

Shipping Costs:
Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination. The exact shipping cost will be displayed at checkout before you complete your purchase. We aim to offer competitive shipping rates while ensuring safe and timely delivery.

Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. This number allows you to monitor your shipment and estimate its arrival. Please note it may take up to 48 hours for tracking information to update in the carrier’s system.

Shipping Restrictions:
While we strive to offer worldwide shipping, some locations or items may be subject to restrictions. If we are unable to ship to your location or fulfill your order due to any restrictions, we will notify you promptly and provide a full refund.

Lost or Damaged Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.

Shipping Policy Updates:
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes take effect immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our shipping procedures.

If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team. We are here to assist you and ensure your shopping experience with FineX is exceptional.